Episode 1 

Episode 2 

Episode 3 

Episode 4 

The main obstacles SMEs face before placing their products online are: language barriers, lack of digital skills, complying with various Consumer Rights and VAT regimes in destination countries, etc.

Episode 5 

Innovation by postal operators increases flexibility, cuts costs and delivery time. Nowadays a broad range of services is available to consumers: same-day-delivery, parcel-lockers delivery, track-and-trace and electronic notifications!  Shopping online is so easy.

Episode 6 

Innovation enables postal operators to ensure a high degree of interoperability and in turn enable better parcel delivery service.

Episode 7 

Customers have ample choices when it comes to delivery operators.