Videos

Episode 1

Episode 2

Episode 3

Episode 4

The main obstacles SMEs face before placing their products online are: language barriers, lack of digital skills, complying with various Consumer Rights and VAT regimes in destination countries, etc.

Episode 5

Innovation by postal operators increases flexibility, cuts costs and delivery time. Nowadays a broad range of services is available to consumers: same-day-delivery, parcel-lockers delivery, track-and-trace and electronic notifications! Shopping online is so easy.

Episode 6

Innovation enables postal operators to ensure a high degree of interoperability and in turn enable better parcel delivery service.

Episode 7

Customers have ample choices when it comes to delivery operators.